Isles of Scilly Travel Contact
If you have any questions please don’t hesitate to contact us and we’ll do our best to help you.
sales@islesofscilly-travel.co.uk
LIVE CHAT AVAILABLE
Monday to Thursday | 08:30 – 12:00 | 14:00 – 16:30
Friday | 09:00-12:00 | 14:00 – 16:30
Contact our Passenger Relations Team
We’re here to help
If you have any questions please don’t hesitate to contact us and we’ll do our best to help you.
Phone lines are open:
(Please note opening hours may vary)
Monday : 0900 – 1645
Tuesday : 0900 – 1645
Wednesday : 0900 – 1645
Thursday : 0900 – 1645
Friday : 0900 – 1645
Saturday : Closed *
Sunday: Closed
*During peak season and busier periods, travel centre representatives will be available via email.
St Mary’s Hub
Winter opening times from Saturday October 26th 2024,till Saturday 15th March 2025.
• Monday to Friday 09:00 till 16:00.
• Closed on Saturdays.
Weighbridge Ticket office
October opening times to the public, Monday to Saturday 07:00 till 09:00 on sailing days.
From Monday 4th of November 2024 till Easter 2025, this office will be closed.
Please note: The Hub & Weighbridge will not open on double sailings and the opening time of the Weighbridge ticket office will vary depending on sailing time of Scillonian.
Freight
Please visit Isles of Scilly Freight for freight contact details.
Customer service
If you have any concerns or queries, please email customerservices@islesofscilly-travel.co.uk or alternatively write to Customer Services, Isles of Scilly Steamship Company Ltd, Steamship House, Quay Street, Penzance, TR18 4BZ.
Please mark all correspondence for the attention of Customer Services Department and include your booking reference number, passenger name and date of travel. This will assist us in locating your booking.