Careers
As we grow, we look to employ people with the right skills and experience that understand the importance of maintaining and improving our services.
Seasonal Scillonian III Passenger Services Assistant (St Mary’s)
Job description
We are seeking an applicant to join us as a passenger services assistant. You’ll be working as part of a small and busy team on St Mary’s Quay.
Duties include:
- Checking-in passengers prior to boarding the Scillonian III
- Dealing with general customer enquiries
- Ensuring customer service levels are met and maintained
- Processing, updating, creating and maintaining computer and manual records
- Providing assistance to passengers when required
Essential requirements:
- A good general education, excellent communication, customer services and computer skills
- You should have a positive attitude and be flexible towards working hours
- You should have good time management skills and be capable of prioritizing a busy workload
- Candidates will have experience of customer service on a face-to-face basis
Hours:
- General hours are 3pm to 4:45pm, on a roster basis
- Sessions may be slightly earlier (or occasionally later) on some dates, particularly Saturdays during the summer
- Requirement to do a minimum of 6 hours per week (or 4 shifts)
- Seasonal part time position, hours available will vary according to seasonal demand
- The job will start on the 17th March 2025 and will end October/November 2025
Benefits:
- Discounted travel
- 30 days paid holiday (pro-rata including bank holidays)
- Workwear and training provided




